Course syllabus 270633_IDP - TQM (Total Quality Management) (FME - SS 2019/2020)Help


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University: Slovak University of Technology in Bratislava
Faculty: Faculty of Mechanical Engineering
Course unit code: 270633_IDP
Course unit title: TQM (Total Quality Management)
Mode of delivery, planned learning activities and teaching methods:
lecture2 hours weekly (on-site method)
35 hours per semester of study (combined method)
seminar2 hours weekly (on-site method)

 
Credits allocated: 4
 
Recommended semester/trimester: Measurement and Testing - master (semi-compulsory), 2. semester
Level of study: 2.
Prerequisites for registration: none
 
Assesment methods:
2 tests by 20 points, min scores 10
 
Learning outcomes of the course unit:
Student after graduation of this subject will understand the main principles of quality assurance and improvement in the organization, will able to orientate in the methods, approaches, tools of TQM, will manage the practical approaches of TQM implementation to the organization and to know to identify the main factors, which have the influence to the quality of production (products and services) increasing and competitivene as well.
 
Course contents:
Basic terms of TQM and integrated management systems (common elements)
Approaches to the organization management in terms of TQM
TQM and organization culture
Quality management system in terms of quality standards family 9000 and TQM philosophy
Subsystems of TQM (technical and human subsystem)
Principles and models of TQM (EFQM model, CAF...)
Methods and tools of TQM
Practical procedure by the TQM philosophy implemetation to the organization
 
Recommended or required reading:
Basic:
PAULOVÁ, I. -- HEKELOVÁ, E. -- ŠATANOVÁ, A. -- ŠALGOVIČOVÁ, J. Metódy zlepšovania efektívnosti a účinnosti TQM. Bratislava : STU v Bratislave, 2008. 304 p. ISBN 978-80-227-2857-7.
HEKELOVÁ, E. Riadenie ľudských zdrojov. Bratislava : FX s.r.o., 2008. 120 p. ISBN 978-80-89313-13-6.
HEKELOVÁ, E. TQM komplexné manažérstvo kvality. Bratislava : FX s.r.o., 2008. 94 p. ISBN 978-80-89313-14-3.

 
Language of instruction: slovak
 
Notes:
 
Courses evaluation:
Assessed students in total: 40

ABCDEFX
17,5 %20,0 %35,0 %22,5 %5,0 %0 %
Name of lecturer(s): prof. Ing. Edita Hekelová, PhD. (examiner, instructor, lecturer, person responsible for course) - slovak, english
prof. Ing. Marcela Pokusová, PhD. (examiner, instructor, lecturer) - slovak
 
Last modification: 14. 6. 2019
Supervisor: prof. Ing. Edita Hekelová, PhD. and programme supervisor


Last modification made by Ing. Marianna Frajková on 06/14/2019.

Type of output: