Canges in customer satisfaction in the context of the transport service qualitySupervisor: Ing. Adela Poliaková, PhD.
This page shows details on the project. The primary projects are displayed together with a list of sub-projects.
|Project description:||Quality level of transport services has undergone a sharp change as an reaction on opening market, especially when state agencies are subject to great pressure to balance the level of quality of competing private giants. The project will define the level of customer satisfaction in front of a step change in the market and after the index to determine the change in the index and follow in other periods and thus determine the likely evolution of customer satisfaction in the future.|
|Kind of project:||VEGA ()|
|Department:||Ústav integrovanej bezpečnosti (MTF)|
|Project status:||Not approved|
|Project start date :||01. 01. 2016|
|Project close date:||31. 12. 2018|
|Number of workers in the project:||3|
|Number of official workers in the project:||3|
The following table shows the researcher workers who have been assigned official roles in a project.
|Bc. Alena Micháliková||administratíva|
|doc. Ing. Alena Pauliková, PhD.||spoluriešiteľ|
|Ing. Adela Poliaková, PhD.||zodpovedný riešiteľ|